Summary and scope
We believe you should know what information we collect from you and how we use it, and you should have significant control over both. This Notice describes how we collect and use information, including personal information, with whom we share the information, your rights and options, and how you can contact us about our privacy practices.
Please note that ROATANRES USA is a real estate company.
Information We Collect
When you access our websites or use our mobile applications (“Online Services”), communicate with us, or interact with us (collectively, “Services”), we collect personal information about you. Personal information is information about an individual from which that individual can be identified. It does not include information where the identity has been removed (anonymous data). We may also receive personal information about you from other sources. We may combine the personal information you provide with the information collected through automated methods and the information we receive from other sources. The information we collect about you may include:
When you create an account: Through our Online Services, you can create an account to, for example, save property searches, sign up for property alerts, access our real estate resources, and for other features we may add from time to time (“Account”). When you create an account, we collect your first and last name, email address, username, and password. If you wish, you may provide us with your phone number, address, and state, city, or postal code. We use this personal information to respond to your requests, manage and maintain communication with you about your Account, send you information and newsletters related to real estate markets, properties, sales partners, and/or other information we believe may interest you, to connect you with a sales partner who can assist you in the buying or selling process, and for other matters described in this Notice.
When you contact us: When you contact us with questions about our Services, our business, or other matters, we use any personal information you have provided, including, for example, your name, email, and phone number to resolve your request or answer your questions or provide additional information related to your inquiry. We may place you on our marketing list to provide information related to your inquiry or otherwise we believe would be of interest to you, and we may use your personal information as described in this Notice. You will always have the opportunity to opt-out of receiving our communications by following the instructions provided in our communication.
Information we automatically collect through our Online Services: As with many websites and applications, our Online Services automatically collect certain information about your device, browsing actions, and patterns, including details of your visits, such as traffic data, location data (if enabled), logs, and other communication data, and the resources you access and use on the Online Services, as well as information about your computer, mobile device, internet connection, including your IP address, operating system, and browser type. We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies): A cookie is a small file placed on your computer’s hard drive. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Online Services. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you use the Online Services.
- Web beacons: Pages of the Online Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us, for example, to count users and other site-related statistics (e.g., recording the popularity of certain content on the site and verifying system and server integrity).
The information we collect automatically is only statistical data and does not include personal information, but we may store it or associate it with personal information we collect in other ways or receive from third parties. It helps us improve the Online Services and provide a better and more personalized service, even allowing us to:
How We Use the Information We Collect
- Calculate the size of our audience and usage patterns.
- Store information about your preferences, which allows us to customize the Online Services based on your individual interests.
- Speed up your searches.
- Recognize you when you return to the Online Services.
Third parties may also use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Online Services. The information they collect may be linked to your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information